Catering Sales Manager - Bartolottas Catering & Events
Responsible for driving catering sales and planning, executing special events for corporate and social business.
Job Duties & Responsibilities:
Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers/guests in order to grow the account on behalf of the company.
Coordinate all event room needs, as well as sales support. This involves direct sales calls, sales blitzes, and
property tours. Manage quoting rates, contract development, arranging food and beverage, audio visual
requirements, management of meetings on day of event, posting of charges, presentation of bill and follow up.
Responsible for proactively soliciting and managing group/catering related opportunities with significant revenue potential.
Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery.
Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
Responsible for working with all clients to provide professional client services support in the planning,
organization, and management of events within the facility, monitoring the logistics of these events and all event related tasks after events are concluded. This includes but not limited to working with space requirements, scheduling of events, equipment rentals, tastings, menus, invoicing and theme concept/decorating.
Partners with group/catering counterparts to effectively manage the business opportunities.
Develops and maintains relationships within community to strengthen and expand customer base for
group/catering sales opportunities.
Responds to incoming group/catering opportunities for the property.
Identifies, qualifies and solicits new group/catering business to achieve personal and property’s revenue goals.
Focuses efforts on group/catering accounts with significant potential sales revenue.
Develops effective group/catering sales plans and actions.
Designs, develops and sells creative catered events.
Attends management and sales meetings.
Provide weekly and monthly sales activity reports.
Develop and deliver sales presentations to potential customers/clients.
Able to communicate verbally and issue communication clearly; hearing ability required with all communications.
Able to relate to staff and customers in an appropriate and professional manner.
Able to read and write clearly.
Position requires walking, sitting, standing, and the ability to drive a vehicle.
Requires an Associate’s Degree in Event Planning/Catering and/or a minimum of three-year’s experience in an event planning management role in a catering establishment/venue.
Certified in food service sanitation as mandated by the state of Wisconsin.
Experience with information systems related to event planning management or catering sales management.
**The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.