Banquet/Catering Operations Manager - Bartolotta Catering & Events

Milwaukee, WI

Bartolotta Catering & Events is currently seeking an experienced Operations Manager with leadership experience to join our team in support of our catering and event services.

Job Summary:

The efforts and responsibilities associated with this position are critical in guiding the logistical operations of catered events, increasing market awareness, and demonstrating the business value to our clients. A successful candidate will be excited by the opportunity to serve, build and guide a strong team, and provide excellence in service and hospitality. 

Job Duties & Responsibilities:

  • Assist in interviewing and recruiting of hourly employees if necessary.
  • Train and develop hourly staff to include new hire orientations and ongoing performance evaluations.
  • Facilitate shift meetings to hourly staff to ensure details of events are communicated & properly executed.
  • Attend events to make sure operations are effectively and efficiently directed and managed.
  • Oversee all areas of operations for successful execution of events.
  • Address operational issues and concerns in a timely fashion; resolves guests and employee concerns.
  • Maintain positive guest relations at all times to ensure highest level of customer satisfaction.
  • Build and maintain effective working relationships with vendors.
  • Attend management and sales meetings as necessary.

We offer great benefits including competitive pay, health insurance, vacation, and dining discounts. This position does require evening and weekend availability.